We put a lot of effort in creating our bands and we personally check every single one before shipping to ensure that it meets our quality standards. Our bands adapter, clasp, and buckle hardware are covered by a 3 year warranty from the day they were bought and our bands are covered by a 1 year warranty of faults in materials, workmanship and excessive fraying, ripped loops when used under normal conditions and for the purpose intended and when proper care and upkeep has been given to the band. This warranty doesn't apply if damage is caused by unreasonable use or neglect, normal wear and tear, or if you change your mind about your purchase. In order to make a warranty claim, you need to have purchased your Nyloon through our website. We reserve the right to issue a credit, refund or replacement for band warranties. There is also a $20 warranty replacement fee. Any adapter hardware warranties are replacement only of the defective hardware parts. Warranty claim shipping is the responsibility of the buyer but we will take care of return shipping back to you in the instance we issue a replacement. If you purchased your watch in the last 30 days return shipping is on us. We also understand that accidents can happen, but unfortunately we don't cover the Apple Watch damage. It is your responsibility to carry insurance for your Apple Watch either through AppleCare+ or another insurance carrier. The Nyloon warranty sits alongside applicable consumer protection law. To make a claim, please email cc@nyloon.net with your order details and a description of the fault or damage. Including photographs of any fault helps a lot in speeding up claims.