All orders are shipped within 24 to 48 hours Monday to Friday. Express orders are shipped the same day if ordered by 11AM EST. If you need your order by a specific time please order express. All orders placed after 11AM EST on Friday will be shipped on Monday.
Transit time may vary depending on the destination country. As a rule of thumb, transit times are as follows:
- USA: 1-7 business days depending on shipping method selected
- Europe: 10-15 business days
- Asia: 10-15 business days
In some rare cases, international shipments can take up to 30 days to arrive.
Public holidays, postal and customs administration may also delay the delivery.
You’re fully responsible of custom charges (if any).
Shipping Responsibilities:
- It is your responsibility to provide a full and complete address. We cannot be responsible for packages that are undeliverable because of the wrong address, incomplete address, or addresses so heavily abbreviated that the mail person does not know where the package should be delivered. If you live in Apartment 2A please enter Apt 2A vs just 2A
- It is your responsibility to provide us an address that is safe and secure for mail delivery or pay for signature confirmation. You can also call your local post office and have them hold your mail for pickup at no additional charge. We cannot be responsible for stolen or lost packages unless we shipped to the wrong address.